Shipping Policy
- We support worldwide shipping.
- You can check the delivery status on the order page. or Track Order.
- The estimated delivery time is 7-14 business days, depending on your shipping location.
- Free shipping in the US Canda. No minimum purchase or promotion codes are required.
- International Standard Shipping (customs duties included)：
- order over $149.99 - Free shipping worldwide
- order $0-$149.99 - $9.99
Covid-19 update: During the COVID-19 crisis, we are currently shipping normally and will endeavor to notify all customers of any changes. However, there have been delays in delivery times to certain parts of the world. Please see your tracking for more information.you can contact our customer service service@tripodjewelry.com. Thank you for your support and your patience.
Delivery Time=Processing Time+Shipping Time
Our estimated delivery date is due to the time it takes to prepare the goods and the delivery time based on the distances of the destination.
For example, if you order a rings, it will need 1-2 business days of processing time and then 7-14 business days of shipping time. Therefore, you can expect to receive it in 8-16 business days. (For customized products, please allow an additional processing time of 3-5 days.)(When your package is shipping out, we will notify you through your registered email.)
The following delivery time is for reference only, we will try to further improve the delivery times.
| Shipping Method | Area/Price | Delivery Time |
| Standard Shipping | USA(Free shipping) | 7-14 business days |
| Canada(Free shipping) | 7-14 business days | |
| International($9.99) | 9-17 business days | |
| International Express | USA($9.99) | 5-8 business days |
| Canada($9.99) | 5-8 business days | |
| International($13.99) | 7-10 business days | |
| DHL Express (Expedited) | USA($19.99) | 2-4 business days |
| Canada($19.99) | 2-4 business days | |
| International($19.99) | 5-8 business days |
Shipping fees are calculated based on package weight and destination, we offer free Postal Shipping for orders over the US $149.99.
FAQ1. How do I check the status of my orders?
you will receive an initial email notification from us once your order is processed. A second email notification containing the delivery tracking information will be sent to you once your order has been dispatched. You will be able to trace your package or view you order page through the link provided in the second email.
If you didn't receive the email, please email us service@tripodjewelry.com at and we will assist you accordingly.
2. Why do I need to pay the customs duties?
Kindly note that the price of our product does not include customs duties
Customers are responsible for all import taxes, customs, starring, excises, and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Tripodjewelry.
If you have any further questions, please contact us: